Customer Service
Warranty
G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. For full terms, details and instructions on starting a claim, follow the link above.
Start a Warranty ClaimXpeditor™
Our Xpeditor™ Service is a no-fault, “no questions asked” replacement program designed to get you back on the water fast (U.S. And Canada customers only). If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price.
Explore Xpeditor™ ServicesRegister your Rod
Register your G. Loomis rod within 30 days of purchase. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future.
Register your RodXpeditor™ Tip Program
If the tip-section of your multi-piece rod has been damaged, we’ve got you covered. Follow a few simple steps to receive a replacement tip.
Discover the Xpeditor™ Tip Program